We are experts in optimizing
customer service and enhancing
the customer experience.

Automate your appointment and shift system

Reduce waiting time for your customers

Offers alternatives to provide a virtual service

Know what your customers think about the service they receive

Turn your missed calls into service shifts

Nuestras Soluciones

Our Solutions

Main Modules

Presential Modules

Remote Service Modules

Main Modules

Presential Modules

Remote Service Modules

Customer references from our parent company in parent company in Puerto Rico: TurnosPR

TurnosPR has allowed us to strengthen our student services by providing students with a technological solution for enrolment, counselling, scholarships and payments by combining face-to-face appointments with virtual and telephone appointments. In times of pandemic it has allowed us to serve our students with social distancing and give them new options to continue receiving their services remotely. Similarly, students have been able to make appointments from their mobile phones and this is essential for the new generation who prefer to do all their business on their mobile phones.

Natalie Ibern, Assistant VP of Marketing and Promotion.

Ana G. Mendez University System

We have had TurnosPR since 2019, it has allowed us to organise the operations in the office, it guarantees the best possible treatment of taxpayers. In addition, there is no congestion of citizens allowing a better working environment.

José M. Ríos, Director

CESCO, Arecibo

We have been using the TurnosPR system since August 2019. The shift system has allowed us to better integrate and coordinate our services between our different offices and departments within the same Institution. It also provides us with the ability to analyze the performance of our functions to see how we can improve. It also provides a better experience for our patients with the different modes of notification such as text messaging and the way their shift flows easily through our facility..