customer service
the way organizations interact with their customers.
Our Values
Vision
Mission
Our Values
Reliability and commitment
Integrity
Continuous learning
Impact
Partnership
Qwetrust - Statistics of our parent company in Puerto Rico: TurnosPR
The statistics of our parent company in Puerto Rico: TurnosPR, define the quality of our system. We have a high number of locations throughout Puerto Rico, millions of shifts issued, 24/7 technical support and more than 100+ thousand users that use our system to monitor their shifts.
1000+
Locations
40 Million +
Turns issued
8 Million +
Appointments
Awarded by the Made in Puerto Rico Products Association with the Excellence in Quality Award in the Innovation Category 2018.
Qwetrust - History of our parent company in Puerto Rico: TurnosPR
- Whatsapp Integration
- Dynamic Dating
- Turnos Unique
- Multi-channel and Multi-company for notifications
- Integration of hand seals
- Mobile App
Upgrade to the Shift System
Dynamic Configurations
Improvements to the appointment modules
Redesigned Kiosk
Mobile Kiosk
Geofencing
Performance Improvements
Space Generation Redesing
Microsoft Outlook Integration
Multi-Level Appointment Services
Redesign of the Administrative Modules
KPI Indicators
Redesign of the Shift Displays
Functional Safety
Configurable Security Roles
Duplication of Offices
Google Analytics
Tolerance Options
Video Call
Central Call
IVR
Email a turnos
Voicemail a turnos
Data Retention
Batch Cancellations
Mailing Blast
Texting Blast
API Survey
Automatic Check In
Data Export
Notification Sender
Mobile Subpoena Registry
Vaccination Integrations
Coordination of Instant Second Dose
Online Examination
Non-Shift Survey
Multi Language (English and Spanish)
Document Upload
Digital Collection Integration
Integration to Cesco Digital
Kiosk Redesign
Single Sign On
Extreme Demand Management
Alerts for Survey Results
Upgrade to the Web Appointment Module
Uprade to the Appointments Mobile Module
Premium Informative Quotations
Branding the Survey
Incorporation of Images in Surveys
Virtual Queue
Additional Extra Fields
Turnos API
QR Code
Power BI
CRM Integration
Wizard Survey
Overwaiting Alerts
Appointment API
Cycles of Announcements
Interactive Displays
Dashboard
Accessibility
Offlines Management
Current Reports
Historical Reports
Multi Office Reports
Dashboard
Mobile Access
Reminders
Google Map
Push, Automatic
Equitable, Multiple PrioritiesPrioridades
Instant Call
Call Back
Audio on Screens
Multi Services
Multi Rows
Row Groups
Sruveys
Overwaiting
Employee Status
Transfer
Not Present
Rows by Screens
Videos by Screens
Kiosk Integration
Appointments
Videos / Images
Text Messaging
Shift System